Normally all orders will be processed and shipped within 3 complete business days, unless an item is custom-made or out of stock. In which case you will be notified, and your order will be shipped as soon as the item arrives back in stock. If any information is missing, delays will occur in shipping.
Total / Combined Shipping & Handling charges will be automatically calculated by the system deployed in this website. In general, 10% shipping discount for 2 items; 20% shipping discount for 3 to 5 items; 30% shipping discount for 6 to 10 items (same discount rate calculation will be applied on all other items). Please let me know if have any further enquiries or wish to know what will be the exact combined shipping charges for the custom-made items of various size or weight at one time.
We will ship out the items upon receiving a completed full-payment (absolutely no exceptions). Tracking information will be emailed to you once it is available upon request. Note: Tracking nos. can only be provided on insured items with optional registration services. We are NOT responsible for any shipping damage or loss of non-insured items. The option to insure your order is open and must be arranged while ordering. Orders are NOT automatically insured, please be aware of this before placing your orders.
All items purchased from Acromann.com are made pursuant to a shipment contract. Acromann.com is NOT responsible for any delays or losses in shipping including local delivery errors or international customs issues. Once Acromann.com has shipped out the orders, Acromann.com accepts NO responsibility for any issues beyond shipping departure. Upon receipt of their orders, all customers must inspect the packing and contents carefully; all damage claims must be submitted within 3 days from the date of receipt. Acromann.com is NOT responsible for any wrong or undeliverable addresses. Customers are responsible for any applicable customs taxes / import duties if necessary.
Please inspect all of your items immediately upon arrival. NO returns or refunds on any electrical items, custom-made workmanship and vinyl decals / graphics of any kinds. Return and Exchange are accepted only when we are notified within 3 days of delivery. We reserve the right to determine if an item is defective and/or sent incorrectly.
In order to file for a "defective" item, you MUST submit related digital photo(s) and proof of professional installation along with your application.
All products purchased are custom-made to a specific order and are NOT returnable or exchangeable. All customers placing an order should take special care to order carefully and completely, and verify the information on their order before checkout / completing the order. Acromann.com creates and outputs all products according to the information supplied by the customers. Acromann.com is NOT responsible for any spelling or typographical errors made by the customers during the ordering process. Acromann.com is NOT responsible for improper application and therefore will not warrant items improperly installed. Acromann.com reserves the right of final decision on any disputes.
We DON'T offer any product warrantees. All products are individually inspected before packed & shipped. Acromann.com is NOT responsible for any damage to the decals /graphics / parts, or the surfaces being applied to during installation. In a case whereby the customer is uncertain as to the decal application procedures, it is the sole responsibility of the customer to seek this information from qualified or knowledgeable sources. Acromann.com is NOT liable for any consequential, special, or contingent damages (i.e. any or all paint damage, improper placement of decals, or any damage occurring directly or indirectly to customers vehicle, property, or self), expenses, or injury related directly or indirectly from any defect in its goods or from the use of any goods, defective or otherwise. Acromann.com is NOT responsible for customers or installers misuse of the products that could result in traffic violations or any related offenses.