Q: Can I install the decals / custom-graphics / emblems by myself ?
A: Yes, most of our items can easily be DIY installed by customers or even novices. Application instructions are included in parcel. Some trimming may be required for installation. As for those relatively large or complicated vinyl graphics, it may be suggested to be installed by trustful installers or experienced professionals for better results.
Q: Will the vinyl decals / graphics damage the paint / glass surface of automobiles ?
A: No, the vinyl materials itself won't harm / damage these surfaces. Actually, it will protect them & act as shield to UV, dusts & scratches. If you don't need them anymore, they can be peeled-off and removed if desired and will not damage the paint or windows.
Q: Do you offer custom-made graphics / services ?
A: Yes, we do custom-graphics and other tailor-made services / workmanship. Please email to us for details / offers.
Q: Will you ship outside U.S. ?
A: Yes, we ship WORLDWIDE. Any International Shipping &
Handling charges will be automatically calculated by the system deployed in this website.
Q: Do you offer combined shipping ? How much do you charge for shipping and handling ?
A: Yes, we do combined shipping. Total Shipping & Handling (S&H) charges will be automatically calculated by the system deployed in this website. Please view our "SHIPPING" terms as above for details.
Q: Why haven't my emails / enquiries been answered ?
A: We answer emails in a timely manner. Normally, we will respond most emails within 48 hours (i.e. 2 business days). We may not answer your emails on Sundays or public holidays. Please make sure your email address is accurate and working properly. Please do remember to turn off all the spam blocker(s) / spam mail filter(s) to our email replies.
Q: What kinds of payment method do you accept ?
A: Online, we highly prefer PayPal. As for money order, we ONLY accept Western Union International Money Order. We may also accept cash (i.e. customers take their sole responsibility and we are NOT responsible for any losses via mailing) and Western Union Money transfer very occasionally. We DON'T accept any cheque or direct bank-transfer.
Q: When will my order be shipped out ?
A: We will only ship out the order upon receiving a completed full-payment (absolutely no exceptions). Normally most items in stock will be processed and shipped within 3 complete business days, unless the item(s) is custom-made or out of stock.
Q: How can I look for my favourite items / brand logos in the fastest and most convenient way ?
A: You can search the items in "Categories" column or "Manufacturers" (i.e. automobile or motorcycle brands) column. Alternatively, you can search by filling any tuning brands, vehicle brands or product keywords via "Quick Find" column or make use of "Advanced Search".
Q: How can I place an order?
A: Most of the orders can be placed from our website using PayPal's Secure Shopping Cart.
Q: Can I get the graphics or other items that I can't find in this website or out of those options stated ?
A: Yes, we will search our huge database for it and we can custom-make most of the logos / graphics OPTIONALLY. Please email to us for details / offers. We upload new items / products on this website regularly. Actually, we may have some other items available or even in stock but not yet listed on this website.
Q: Do you make reverse / mirror-image decals / graphics ?
A: Yes, we do mirror-image decals (i.e. inside-out version and usually to be stuck inside windows) OPTIONALLY. Please email to us for details / offers.
Q: Do you offer any VIP discount / group-buy / club-discount / sponsorship / wholesale / reseller pricing ?
A: Yes, we do. Please email to us for details and will be handled on a case by case basic.